Compliance & Quality

The laboratory you can trust with diagnostics and do what’s right for your patients.

We view compliance and quality as essential parts of our business. We are committed to policies, processes, and procedures to ensure that quality standards are achieved and exceeded.

Code of Conduct

The following are values and obligations that all employees, officers, and directors must follow.

Quality

Flow Health is dedicated to meeting the highest standards for clinical and scientific quality. We strive to continuously innovate and improve the health and quality of life for the patients we serve.

Trust

Flow Health believes that long-term, trusting business relationships are built by being honest, open and fair to our colleagues within the company, our outside team members, and our valued patients and providers.

Compliance

Flow Health complies with all applicable laws and regulations in all of its operations. This means that each team member must not only follow the letter but also the spirit of the law, i.e., always act ethically and “do the right thing,” even when the law is not specific.

Integrity

Team members are not only responsible for complying with legal and regulatory requirements, but must also report known or suspected violations of legal or ethical requirements. Flow Health team members are protected from all forms of retaliation for making good faith reports or inquiries.