Billing & Insurance

What is the COVID-19 Testing Authorization and Consent?

Please do not use our services until you have first read this COVID-19 Testing Authorization and Consent and subsequently made an informed decision that our services are right for you.

BACKGROUND ON OUR SERVICES: Flow Health, together with our subsidiary and affiliated laboratories and subcontractors and business partners, is pleased to facilitate COVID-19 testing. This includes the performance of testing by various means (including nasal swab specimens) by individuals who have opted-in for COVID-19 testing (hereinafter “COVID-19 testing”). Following processing of tested specimens, we will notify you of COVID-19 testing results.

CONSENT TO COVID-19 TESTING: You hereby agree to undergo COVID-19 testing in accordance with the instructions provided to you, including cooperation with all healthcare professionals and personnel to collect an appropriate specimen safely and effectively. You agree to comply with all instructions provided to you related to administration of the COVID-19 testing kit. You further acknowledge that the COVID-19 testing kit is available as a result of the U.S. Food and Drug Administration’s Emergency Use Authorization (“EUA”) process under section 564 of the Federal Food, Drug, and Cosmetic Act. EUAs make available diagnostic and therapeutic medical devices to diagnose and respond to public health emergencies by allowing unapproved medical products or unapproved uses of approved medical products to be used in an emergency to diagnose, treat, or prevent serious or life-threatening diseases or conditions caused by chemical, biological, radiological and nuclear threat agents when there are no adequate, approved, and available alternatives. As a result, the COVID-19 testing kit is subject to certain limitations. You understand that as with any type of medical or health related test, procedure or treatment, certain risks apply. COVID-19 testing risks include the risk of injury as the result of administering the test; the risk of improper administration; and inaccurate test results.

In addition to the foregoing you acknowledge the following:

RISKS OF DISCOMFORT: Testing may involve discomfort, including pain, tearing up, and/or triggering a gag reflex.

RISK OF INACCURACY: There is a risk the test will result in a false positive or false negative result, and a positive or negative test result does not mean there are no additional possible adverse health conditions or outcomes I may experience. 

RISK OF EXPOSURE: Being present in the same space as others, despite my own efforts and those of the health professionals working with me, may increase the risk of my exposure to COVID-19 and the novel coronavirus (SARS-CoV-2). Even following best practices, it is possible for me and Provider personnel to be unaware that we are contagious even without symptoms, raising the possibility of infection. I am aware that exposure to COVID-19 can result in severe illness, intensive therapies, extended intubation and/or ventilator support, life-altering changes to my health, and even death. 

RISK OF DISCLOSURE: The U.S. Centers for Disease Control and Prevention and the Department of Public Health require the Provider and the laboratory processing my specimen to report my test results, whether positive or negative, to my local public health authority. In addition to the test results, Flow Health will report certain personal information, not limited to, my age, sex, ethnicity, and zip code. You understand that although Flow Health implements a wide range of administrative, physical, and technical safeguards to protect health information and comply with HIPAA, it cannot guarantee the privacy and confidentiality of all health information. For more details, please review our Notice of Privacy Practices.

SEEK OTHER SOURCES OF CARE FOR OTHER HEALTH NEEDS: Please note that Praesidium does not take direct responsibility for your health or care beyond facilitating needed testing. Our services are limited to COVID-19 testing. The physicians who order tests are not your doctors for any other purposes. You need to seek other sources of care for your healthcare needs, including to examine any other health issues you may experience and to treat you for COVID-19 or any other conditions you have.

NOT FOR EMERGENCIES: Flow Health does not provide healthcare on an emergency basis anywhere at any time and is not a substitute for your physician. Please do not delay seeking care from in a medical emergency or in place of your doctor. In an emergency, dial 911 or go to a hospital emergency department.

RIGHT TO DECLINE CLIENT: Please understand that Flow Health reserves the right to refuse to provide collection kits, if, in Flow Health’s judgment, you are not a good candidate for our services. 

AGREEMENT TO ANSWER THE ONLINE QUESTIONNAIRE TRUTHFULLY AND USE SERVICES HONESTLY: You accept the responsibility to provide full and truthful answers to all questions and, when requested, to provide all other data in the most accurate form possible. 

If you do not understand anything in this Consent, do not proceed. If you go forward with the COVID-19 testing, we will assume that you understood and were able to discuss your questions and concerns to your satisfaction.

COVID-19 INFORMED CONSENT: By clicking that I have read and agree to this informed consent, I hereby acknowledge that I have been advised of the above risks, benefits, and alternatives identified below with respect to COVID-19 testing and the current pandemic-related changes to treatment and care. I have had the opportunity to discuss the risks identified below, to questions, and receive answers to my satisfaction. By signing below, I hereby authorize and direct the provider to administer COVID-19 testing.

I hereby hold harmless, release, and forever discharge Flow Health’s and all health professionals involved in my testing from all claims, demands, and causes of action that I, my heirs, representatives, executors, administrators, or any other persons acting on my behalf or on behalf of my estate have or may have by reason of any problems associated with COVID-19 testing.


Based on the above, I certify that I have read the foregoing Informed Consent, had opportunities to ask questions, agree and accept all of the terms above, and voluntarily consent as noted above.



The rich text element allows you to create

  • The rich text element allows you to create
  • The rich text element allows you to create
  • The rich text element allows you to create

and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.